Knowledge Base/Testimonials Widget/Frequently Asked Questions

My testimonials URL says “404 - Page not found”

Michael Cannon
posted this on April 29, 2013, 22:51

#1 Fix

  • Go to WordPress > Plugins
  • Deactivate and then Activate the Testimonials Widget plugin
    • This should fire off the flush_rewrite_rules function automatically.

#2 Fix

  • Go to WordPress > Settings > Permalinks
  • Click “Save Changes” to fire off the flush_rewrite_rules function manually.

#3 Fix

  • Go to WordPress > Testimonials > Settings
  • Click on the Post Type tab
  • Check that the Archive Page URL and Testimonials Page URL slugs don't conflict any other Page or custom post type URL slugs
    • It's possible you have a page or another custom post type entry with the slug `testimonial`. Change that item's slug and you'll be fine.
    • If you've deleted a Page or custom post type with the slug `testimonial`, make sure you've completely Trashed it. Otherwise, slugs in the trash still bug your site.
    • Example: Don't have a page named "Testimonials" which creates the page URL slug "testimonials" and set the Testimonials Archive or Testimonial Page URL to "testimonials".

#4 Still Stuck?



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Robert Woltz

Worked great thanks!  :)

July 7, 2013, 17:19
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Sitll not working .Working in default permalink. But not working in any other permalink

July 16, 2013, 23:24
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Michael Cannon

Have you tried deactivating other plugins one at a time to see if there's a conflict?

July 21, 2013, 18:54
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Michael Cannon

@Abhishek, I've updated the FAQ entry with more specific guidance, please review and try out the tips.

July 21, 2013, 21:12
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Chris Cane

I am working on a new site and I am having a similar issue when trying to get to Page 2 an beyond. I do not seem to be getting a 404 error but simply a blank list.

 * I did try disabling all plugins
 * wp_pagenavi is installed and the issue is the same when it's activated or not when going to Page '2'
 * Paging is enabled
 * I did play with permalinks on/off/on
 * I did change to Theme 2013 - problem remained.

I will create a user id for you to access the site. I will send a separate email with details.


August 10, 2013, 02:24
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Adam R

Well, I'm not able to fix testimonials after latest update following those steps :\

September 10, 2013, 18:52
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Michael Cannon

@Adam R,

These links work for me. It seems that you're using the built-in testimonials archive for your listing than a page with the list shortcode.

If still having trouble, could you please email with admin login details and specifically how things are broken?


September 10, 2013, 22:11
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Adam R

OK, I have got it fixed somehow :)

October 31, 2013, 17:06
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Harmony Coburn

Hi there - going to settings/permalinks and resaving does solve this problem -however it's odd that we have to do that for every new testimonial we add... any permanent solutions?


June 16, 2014, 11:57
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Michael Cannon

@Harmony, you might look into what other plugins or even your theme that might be modifying permalinks or attaching to them. You might need to debug via

June 16, 2014, 20:51
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Brad Kirwan

Resaving the permalinks fixed it for me.

July 10, 2014, 22:43