Knowledge Base/Testimonials Widget/Frequently Asked Questions

How to debug common issues

Michael Cannon
posted this on August 06, 2013 02:05

Follow the fixes below to debug common plugin compatibility issues.

#1 Fix

  • Go to WordPress > Appearance > Themes
  • Activate WordPress theme TwentyTwelve
  • If URLs work, then you have a theme conflict and should ask your themer to debug further
  • Else, apply #2 Fix

#2 Fix

  • Go to WordPress > Plugins
  • Deactivate other plugins one at a time
  • After each deactivation, try to repeat the error. If still there, repeat #2 Fix process
  • Once you find the plugin conflict, email with the information

It's a 404 or Page Not Found Though

Please read the FAQ entry My testimonials URL says “404 - Page not found”.

But, it's CSS related

Check out the video for How to Correct Testimonials Widget CSS Issues.



User photo

Hello Michael. It's my theme which interferes with it. Thank you so much for your help, I will talk with my boss about purchasing your addon! Thanks for making wordpress a better platform :)

October 21, 2013 14:49