Knowledge Base/Testimonials Widget/Frequently Asked Questions

How to debug common issues

Michael Cannon
posted this on August 06, 2013 02:05

Follow the fixes below to debug common plugin compatibility issues.

#1 Fix

  • Go to WordPress > Appearance > Themes
  • Activate WordPress theme TwentyTwelve
  • If URLs work, then you have a theme conflict and should ask your themer to debug further
  • Else, apply #2 Fix

#2 Fix

  • Go to WordPress > Plugins
  • Deactivate other plugins one at a time
  • After each deactivation, try to repeat the error. If still there, repeat #2 Fix process
  • Once you find the plugin conflict, email support@aihr.us with the information

It's a 404 or Page Not Found Though

Please read the FAQ entry My testimonials URL says “404 - Page not found”.

But, it's CSS related

Check out the video for How to Correct Testimonials Widget CSS Issues.

 

Comments

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Xen0n2k

Hello Michael. It's my theme which interferes with it. Thank you so much for your help, I will talk with my boss about purchasing your addon! Thanks for making wordpress a better platform :)

October 21, 2013 14:49