Knowledge Base/Testimonials Widget/Frequently Asked Questions

How to debug common issues

Michael Cannon
posted this on August 6, 2013, 02:05

Before getting too deep here, are you running the latest versions of WordPress, themes, and plugins?

#1 Fix - Most Common Issues

Testimonials Widget

Custom Bulk/Quick Edit

#2 Fix

  • Go to WordPress > Appearance > Themes
  • Activate WordPress theme TwentyTwelve
  • If URLs work, then you have a theme conflict and should ask your themer to debug further
  • Else, apply #2 Fix

#3 Fix

  • Go to WordPress > Plugins
  • Deactivate other plugins one at a time
  • After each deactivation, try to repeat the error. If still there, repeat #2 Fix process
  • Once you find the plugin conflict, email with the information

But, it's CSS related

Check out the video for How to Correct Testimonials Widget CSS Issues.



User photo

Hello Michael. It's my theme which interferes with it. Thank you so much for your help, I will talk with my boss about purchasing your addon! Thanks for making wordpress a better platform :)

October 21, 2013, 14:49